FAQ

Got questions? We’ve got answers.

To help you find what you're looking for quickly, we've grouped our FAQs into clear, easy-to-navigate sections.

Dining at the hall

  • To check out what is available, head to the menu tab at the top and select your dining hall. The semester’s menu will pop out and click on your week of interest to view the week’s menu. The menus are also displayed daily at the dining hall! 

  • For Grafton Grove, Uni Towers Haven & O’rorke Orbit 

    Breakfast 
    Monday to Saturday 7.00am - 10.30am 
    Sunday 7am - 1pm 

    Lunch 
    Monday to Saturday 11.30am – 1.30pm 
    Sunday brunch 10.30am – 1pm 

    Dinner 
    Daily 5.30pm -7.30pm 

    For Waiparuru Hive 

    Breakfast 
    Monday to Saturday 7.00am - 10.30am 
    Sunday 7am – 11am 

    Lunch 
    Monday to Saturday 10.30am – 4pm 
    Sunday brunch 10.30am – 4pm 

    Dinner 
    Daily 4pm -9pm 

    Mealtimes are also displayed on the table talkers and TV screens at your dining hall. 

  • That’s fantastic to hear! You can give feedback either through our online feedback form or our feedback book at your dining hall! 

  • Sorry to hear that! Let us know what you didn’t like about the meals through our online feedback form or our feedback book available at your dining hall.  

  • You can request for a packed lunch that you can pick up from the kitchen during breakfast service. To do this, you will need to first register then order through our Campus Dining 4 U meal ordering site. Check out our guide to learn where and how to register, and order your packed lunch. REMEMBER! Ordering must be done the night before (by midnight!)  

    If you have any issues, please contact via our contact form. 

  • For those staying at Waiparuru Hive, the dining hall has an extended mealtime from 11am to 9pm! Head down at a time that suits your schedule. 

    For those staying at OR, UT, GG, you can request for a late dinner meal that you can pick up from the kitchen when you are ready! To do this, you will need to first register then order through our Campus Dining 4 U meal ordering site. Check out our guide to learn where and how to register, and order your packed lunch. REMEMBER! Late meal requests must be ordered no later than 3pm of the day.   If you have any issues, please contact via our contact form. 

  • You can reach out to us via our contact form here.  

Allergen Management

  • No stress! Our team of dedicated kitchen team and chefs are here to help you make informed food choices whilst dining at the hall. Check here for a step-by-step guide on what to do and how we can help you dine in safely. 

  • You can find more information through the allergen declaration card available at each meal service. To learn more about allergen declaration cards and what they mean, check out our guide here. 

    If you have any queries about the meals, please speak to one of our friendly staff! 

  • Definitely! Please reach out your dining hall head chef either via your residence manager to arrange a meeting, or you can contact us through your contact form. 

Nutrition

  • Check out our health and nutrition page to learn more about eating for health and improving your wellbeing.  

    If you have any questions about general nutrition and wellbeing during your stay at the halls, reach out to one of our NZ registered dietitians through our Ask A Dietitian Portal.  

    For any medical-related nutrition inquiries, please contact your GP, student health services or an accredited practising dietitian.